Published: 2026-04-02 · CRO · Ricky Bandelin
Conversion rate optimization (CRO) is both an art and a science. Using the scientific approach, we implement what is called a hypothesis – a building block of an experiment. It is an educated guess that may or may not be validated. Scientists use the word whenever they propose a new theory or prediction.
In CRO we call our theories of how a website can be optimized for better outcomes hypotheses as well. The better structured a hypothesis is, the better your chances are of achieving a more successful, more organized outcome.
Example: "I believe personalizing customer logos by region will result in a better form-fill rate because it instills confidence in the prospect."